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In order to serve you in the best and
most thorough way, our company offers a choice of payment methods for the
products you are interested in buying. In this context, we offer you the
possibility to choose, as described below, the payment method for the products
you are interested in buying, i.e.:
i) via credit/debit card Visa,
Mastercard, Maestro, American Express, Masterpass
ii) through online payments PayPal, VIVA
Payments (available soon)
iii) through cash on delivery (available
only within Greece)
iv) through bank deposit (available only
within Greece)
Security
in electronic transactions
In case of bank deposit payments, you
should inform us about the payments as soon as possible. You should send us a
copy of the bank deposit receipt via e-mail (sales@gogreek.gr) or fax (+30
210 6990098) The ordered products are reserved for you for a period of 7 days
beginning on the day of the order. After this period, your order will be
delivered depending on current stock.
Please note that it is not possible to
combine different payment methods for one order. Please note that we do not
accept cheques as payment for your purchases.
Provided that you have selected credit
card as a payment method, the transaction will be executed and completed by one
of our trusted partner banking institutions which provides all the guarantees
of security in electronic transactions. More specifically, your transactions in
our electronic shop are protected by maximum online security systems (SSL-128
bit and digital certification from VeriSign Inc. & GeoTrust Inc.) since
they are governed as solemnly declared by our partner banking institution by
the PCI/PSS protocol which guarantees a secure transaction environment for many
large enterprises worldwide. The collection and processing of the payment
information you send us is done exclusively by the partner banking
institutions, which are solely responsible for their processing for the
completion of the payment.
All payments made using the card are
processed through the electronic payment platform of ''Alpha e-Commerce''
of Alpha Bank and uses TLS 1.2 encryption protocol encryption with 128-bit
(Secure Sockets Layer - SSL). Encryption is a way of coding the information
until it reaches its recipient, who will be able to decode it using the
appropriate key.
Presence of credit card holder during delivery
In case you choose to pay by credit
card, you are advised to be present during the receipt of your order having you
credit card or identity on you. If the order is placed under the information
and on behalf of a company, you must use a corporate credit card. That is to
say, it must be issued in the name of the corresponding company. Also, at the
time of delivery, the authorized holder of the credit card is advised to be
present with his/her credit card and identity. In any case, if a person who
states that he/she represents you and acts on your behalf upon your verbal
authorization appears at the delivery address you have indicated to the
distributor, then the distributor reasonably accepts that that person acts in
that capacity.
PayPal/VIVA
Terms of use
In case of payment via PayPal or VIVA
Payments, you consent and accept that you are subject to the terms and
conditions of operation of said online payment service provider, given that you
have contracted with it upon your registration as its member. Our company is
not responsible for PayPal's or VIVA Payments policies and operation. In case
money is returned to you through a third party payment service provider (such
as PayPal or VIVA Payments or credit cards), you may be charged with the
commission charged by the specific third party provider based on its terms of
use and operation, for which our company bears no responsibility.
Cash
on delivery
Please note that payment upon receipt of
your order at your site - CASH ON DELIVERY - only applies within Greece with an
extra charge. You pay only in cash and in Euro upon the delivery of your order
at your site, after having checked the product you receive.
Receipts
of over €500
According to the current tax provisions,
receipts of over €500 issued to individuals (Retail Receipt) and to
professionals/enterprises (Sales Invoice) cannot be paid off in cash.
Discount
vouchers, promotion codes, special offers
From time to time, we may offer
promotional or discount vouchers, which will apply to specific purchases made
through this Website. The conditions of use of any discount voucher or
promotion code will be determined at the time of their issuing and will clearly
indicate their expiry date. Furthermore, the Free Shipping Service applies
depending on the promotional activity and it does not apply to every case. In
addition, we will run special offers, valid only when used individually. We
also reserve the right to withdraw an offer, discount voucher, promotion code
at any time, due to limited stock availability and any other operational
reason, or replace the product on offer with a similar stock item, where
appropriate.